ProTaxNet Online Filing Cooperative

800-TAX REFUND, Inc. is the sole owner and operator of the ProTaxNet web site. We understand the importance of protecting the privacy of your information, as well as respecting the privacy of your browsing activities. We have never used third party advertising companies to provide advertisements on our web sites, nor have we ever allowed third party advertisers to track your browsing activities on our web sites. We have never used information we collect from individual taxpayers for the sale of any product or service other than those tax-related products and services of 800-TAX REFUND's.

800-TAX REFUND gathers browsing activity information from prospective online filing users referred to ProTaxNet by tax practitioners and financial institutions (hereinafter referred to as Referring Agents), specifically for the sole purpose of tracking the referral from the Referring Agent's unique ProTaxNet URL to the Drake Software online filing site. 800-TAX REFUND does not obtain contact information from prospective online filing users referred to ProTaxNet; however, personal, confidential, and sensitive information is voluntarily submitted by users at the Drake Software online filing site should those users decide to utilize the Drake Software online filing program. Drake Software subsequently provides online filing user personal, sensitive, and confidential information, as well as browser activity, to 800-TAX REFUND, per the Drake Software online filing program's Terms of Service which all users must click to accept prior to submitting information. 800-TAX REFUND in turn provides the Referring Agent with the following online filing user information corresponding to tracked browser activity: Date Registered for online filing, E-File or Mail Date, E-File Acknowledgment Status (i.e. Transmitted/Accepted/Rejected), and Payment Amount.

Access to online filing user information other than the information provided to the Referring Agent is strictly limited to only those employees of 800-TAX REFUND who have a specific business purpose for using it. Our employees are trained on the importance of maintaining confidentiality and taxpayer privacy. We maintain physical, electronic, and procedural safeguards that comply with all applicable requirements of the Internal Revenue Code and leading industry practices.

Should you have any questions or concerns about our Privacy Policy, please call us at (800) 829-7338 or in Akron, Ohio at (330) 434-6655 or send us an email.