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  800-TAX REFUND, Inc. (hereinafter referred to as 800-TAX REFUND) understands the importance of protecting the privacy of your information, as well as respecting the privacy of your browsing activities. We have never used third party advertising companies to provide advertisements on our web sites, nor have we ever allowed third party advertisers to track your browsing activities on our web sites. We have never used information we collect from practitioners, financial institutions, or individual taxpayers for the sale of any product or service other than those tax-related products and services of 800-TAX REFUND's.

800-TAX REFUND is the sole owner and operator of the ProTaxNet web site. The ProTaxNet web site obtains contact information voluntarily submitted by tax practitioners and financial institution officials (hereinafter referred to as Registrants) for the sole purpose of extending 800-TAX REFUND's online tax preparation and electronic tax filing services to prospective customers referred by Registrants. As of this writing, Registrants are currently unable to delete their contact information submitted to the ProTaxNet web site. Should the Registrant wish to have his or her contact information deleted from the ProTaxNet web site, please request so via email, and 800-TAX REFUND shall delete Registrant's contact information within one business day of said written request.

Registrant contact information, other than the Registrant's ProTaxNet UserID and Login Password, is displayed on a web page that does not reside on a web server, but instead is created dynamically upon request to the web server from you or your customer's web browser via a hyperlink or web site URL address that uniquely pertains to the Registrant's contact information. 800-TAX REFUND will not provide Registrant's unique ProTaxNet hyperlink or web site URL address to any individual or company without Registrant's permission.

800-TAX REFUND gathers browsing activity information from prospective online filing users referred to ProTaxNet by the Registrant, specifically for the sole purpose of tracking the referral from Registrant's unique ProTaxNet URL to the Drake Software online filing site. 800-TAX REFUND does not obtain contact information from prospective online filing users referred to ProTaxNet by the Registrant; however, personal, confidential, and sensitive information is voluntarily submitted by users at the Drake Software online filing site should those users decide to utilize the Drake Software online filing program. Drake Software subsequently provides online filing user personal, sensitive, and confidential  information, as well as browser activity, to 800-TAX REFUND, per the Drake Software online filing program's Terms of Service which all users must click to accept prior to submitting information. 800-TAX REFUND in turn provides the Registrant, via the Registrant's ProTaxNet User Statistics option, the following online filing user data corresponding to tracked browser activity: Date Registered for online filing, E-File or Mail Date, E-File Ack Status, and Payment Amount, in accordance with 800-TAX REFUND's ProTaxNet Privacy Policy for online filing users.

Access to Registrant and online filing user information is strictly limited to only those employees of 800-TAX REFUND who have a specific business purpose for using it. Our employees are trained on the importance of maintaining confidentiality and taxpayer privacy. We maintain physical, electronic, and procedural safeguards that comply with all applicable requirements of the Internal Revenue Code and leading industry practices.

Should you have any questions or concerns about our Privacy Policy, please call us at (800) 829-7338 or in Akron, Ohio at (330) 434-6655 or send us an email.


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